You, your platform administrators, and payout managers will receive an email and an in-portal message with your migration date and detailed instructions.
In the lead-up to your migration, please take a moment to update your portal. Remove inactive staff members to streamline the transition and ensure that your portal reflects only active, up-to-date team members.
Once we activate your migration, you’ll see a ‘Migrating’ status next to each staff member’s name in your portal. This new status will help you track who’s completed their new payout setup.
An employee can only be paid once they're in a ‘Ready’ status, so encourage them to complete their setup promptly.
Continue monitoring each member’s status. Anyone who isn’t ‘Ready’ will remain ineligible for payments. We’ll send frequent reminders to employees who haven’t finished their setup.