Changes to support

We’ve made getting help easier than ever. Check below to find the best channel for your needs.

Client support

  • As part of our ongoing commitment to exceptional service, we're enhancing client support:
    With added resources, you can expect faster response times, more personalized assistance, and proactive communication. Improvements include live agent chat in the Client Portal, a streamlined phone system (IVR) for quicker resolutions, and continued email/ticket support—designed to meet your evolving needs and elevate your experience.

Support for your employees

  • Member In-app chat
    For any questions about account setup, card features, or any general inquiries, employees will soon be able to access our new 24/7 in-app chat feature. This is the quickest way to get real‑time help from our dedicated support team. They can simply tap the chat icon in-app to get help anytime.
  • Remaining AnyDay Funds
    If after an employee migrates to KOHO, still has funds on their AnyDay card and wants to keep using that balance instead of transferring it to KOHO, they can continue using the card as normal until they reach a $0 balance. For any issues or questions related to the AnyDay card, they can reach out to support@paidanyday.com.

Last updated May 16, 2025

Frequently Asked Questions

What is AnyDay Payments?
What are the benefits of the new virtual cards?
When are Virtual Cards launching?
Are there any additional changes to the program?
What if I have AnyDay card inventory remaining at my location?
What if employees have funds on their current AnyDay card?
How do employees order their physical cards?
Are there other ways employees can be paid?
What if employees do not want Instant or Scheduled payouts?
Are these payout options available across Canada?
Where do my payout admins and payout managers go for support?
Where do my employees go for support?
What if an employee has issues related to account verification?

Never wait for
your money again.