Thanks for stopping by our Help Page. We’re currently experiencing some unexpected system issues and appreciate your understanding as we work to fix them as quickly as possible.
To make things easier for you, we’ve set up this page as your go-to spot for all the top troubleshooting issues and updates. We’ll be sharing progress reports and fixes here as they happen—check back as often as you’d like (we recommend hourly) to stay in the loop.
Important: Please make sure your app is updated to the latest version 1.50.10 for the best experience and access to recent fixes.
Important: You may be asked to resubmit certain pieces of information in order to activate your virtual card.
Note: Additional verification may be required if the information on the device (name, address, or phone number) does not match what’s in our system.
Last updated August 1, 2025