Frequently asked


Got questions?

What is the AnyDay app?
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AnyDay is a financial well-being solution designed to empower you with instant access to a portion of your pay, before payday. AnyDay is a mobile app that gives you flexibility and better control of your finances, with the lowest transfer fees in the market.

How does AnyDay work?
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AnyDay’s Earned Wage Access gives you access to a percentage of your earned wages or salary ahead of payday. You can manage your pay through the AnyDay app, which shows your available earnings and allows you to withdraw a portion of your pay instantly to a bank account of your choice. Have peace of mind when unexepected financial burdens are thrown your way.

How much can I withdraw?
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You have the ability to withdraw up to 25% of the wages you've earned to date in the current pay period. The amount will be visible in the ‘available earnings’ section of your AnyDay app.

How long does it take to receive my money?
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Money will be instantly sent to your chosen bank account via Faster Payments. In some cases, it may take up to two hours for funds to be available in your chosen bank account.

How much does it cost?
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For each withdrawal, you will be charged a small transaction fee of £1.74. To support your financial well-being, we cap your withdrawal fees at £10.44 per calendar month, meaning you will only pay a fee for the first 6 transfers. Thereafter, there will be no further fees for that month.

Can I load my own funds onto my AnyDay app?
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No, the AnyDay app does not support loading funds from other sources. The app only allows you to load earned and accrued wages or salary.

Is AnyDay a loan?
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No, AnyDay is not a loan. It's important to understand that this is money you've already earned; it's simply an advance on your wages — being able to access a portion of your earned pay, any day.

How secure is the AnyDay App?
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Keeping your money secure is our number one priority. We use a variety of physical, administrative, and technical safeguards, designed to protect your personal information. The AnyDay App is SOC1 and SOC2 compliant, and we adhere to industry practices which provide additional measures of protection and assurance for your and your employer. We also integrate directly with an FCA-authorised and regulated company to use the Faster Payments service to send your money to your bank account of choice. We are also committed to meeting the Earned Wage Access Code of Practice standards that are designed to comply with industry best practice and address the recommendations of the FCA Woolard review. This includes compliance with applicable data protection laws like the Privacy and Electronic Communication Regulation (PECR), and the Data Protection Act 2018, which complements the EU General Data Protection Regulation (GDPR).

How do I add a bank account?
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Adding multiple bank accounts is easy & secure. You can add multiple bank accounts in the ‘payment methods’ section of your AnyDay app.

How do I get help?
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For support, reach out to our customer support team at and a customer representative will be in touch within two business days.

What is the cut-off time of the pay period in which I can receive my earned wages?
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The cut-off period is a crucial time for your company to prepare your pay slip. Throughout this period, no withdrawals can be made, and your balance will revert back to zero until the start of your next pay cycle. Your company determines the specific cut-off day.

How will my salary be affected?
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The funds you've withdrawn, along with any withdrawal fees, will be deducted directly from your upcoming pay. AnyDay's process is entirely automated and carried out through your payroll, so there's no need for you to worry about making any repayments or outstanding fees.

How do I sign up?
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Once your employer has enrolled you, next steps are downloading the AnyDay app from the app store and follow the prompts to create your account. You can download the AnyDay app from both the Apple and Google Play stores.

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